Shipping Policy

Order Processing

At Hush and Glow, all orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Timeframes

Estimated delivery times for orders are typically between 5–12 business days, depending on your location and shipping conditions.

Please note that delivery times are estimates and may vary due to:

• Carrier delays
• Customs processing
• Weather conditions
• High shipping volumes
• Incorrect shipping information provided at checkout

Shipping Confirmation & Tracking

Once your order has been shipped, Hush and Glow will send a shipping confirmation email containing tracking information, where available.

Tracking updates may take several days to appear after the order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout. Hush and Glow is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us as soon as possible before your order is processed.

Lost, Stolen, or Delayed Packages

Hush and Glow is not responsible for lost, stolen, or delayed packages caused by shipping carriers or circumstances outside our control. However, we will do our best to assist customers in resolving delivery issues with the carrier.

Customs, Duties & Taxes

For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Order Issues

If your order arrives damaged, defective, or incorrect, please contact Hush and Glow within 7 days of delivery so we can review and resolve the issue promptly.

Contact Us

For any shipping-related questions or concerns, please contact Hush and Glow through our Contact Us page.